Returns & Exchanges
At Brahmras Natural, we take pride in the quality of our food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer returns or replacements within 7 days of delivery if the product is damaged or incorrect.
Return Process
- 1.Initiate Request
Contact our customer support team via email or phone within 48 hours of receiving your order to report any issues with your shipment.
- 2.Provide Documentation
Submit clear photographs of the damaged item, the outer packaging, and the original invoice to help us verify the claim.
- 3.Quality Assessment
Our team will review your request and the provided images to ensure the concern meets our safety and quality return criteria.
- 4.Resolution
Once approved, we will process a full refund to your original payment method or dispatch a fresh replacement at no additional cost.